Archive for category Government
An Education – our Primary focus
Posted by Shane Carmichael in Change, Education, Government, Northern Ireland on March 25, 2010

- Image by Getty Images via Daylife
I meant to comment on this last month but travel kept me away from the PC:
http://www.timesonline.co.uk/tol/life_and_style/education/article7026852.ece
This was a fascinating article on February’s Sutton Trust Report and I was actually genuinely delighted to see an echo of a few of my suggestions made back in October 2009 in a article on the long running post Primary School selection process in Northern Ireland:
http://www.shanepcarmichael.com/2009/11/selection-its-only-natural/
(check under “some humble suggestions”)
More and more we are coming to understand that education is a sophisticated and much more social process than any narrow debate in NI about post primary education selection or means of selection would have us believe. Consistently on this blog I have maintained that while some form of streaming or selection is a must in any mature and inclusive education system, our real focus should be on primary education; on ensuring our administration of that education is innovative and inclusive enough to support pupils from socio-economically disadvantaged backgrounds and encouraging an ethos of and commitment to ”concerted cultivation” of our young children among parents and local communities. We are currently failing our young people during their most formative years.
NI has wasted over a year wrangling on the narrow issue of post primary selection. It’s time someone started to address the more formative, fundamental – and root cause – issues associated with Primary Education, otherwise the means of post Primary selection will be entirely a moot point. There are some easy ‘quick win’ fixes to this challenge as I and the Sutton Report suggest while we understand how to cultivate that wider community and parental ability to contribute to the life-long success of our most precious resources.
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- Poor children a year behind in language skills(guardian.co.uk)
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- Universal Primary Education by 2015: The Good and Bad News (humanrights.change.org)
A very Modern Devolution of Government?
Posted by Shane Carmichael in Government, Social Media on March 25, 2010
Following their reasonably clever crowdsourced alternative to the Government’s 2010 ICT Strategy earlier this year, the Conservative Party this morning are once again seeking the wisdom of crowds by launching a project to crowdsource the analysis/scrutiny of the latest budget from Chancellor Alistair Darling.
Irrespective of whether this yields much political fruit in the form of new votes, it is undoubtedly clever from a party that actually does seem to be grasping the potential benefits of drawing upon the collective wisdom of the nation – even as an exercise in public consultation. Whether anything useful comes from the analysis or not (the site itself is rather basic – reflecting I guess the need to rush to get something out there) you can be sure that it will garner news headlines, those with an interest will feel engaged and it offers real efficiencies for Conservative HQ and their effort to respond to yesterday’s announcements by The Chancellor. It’s hard to see how they can lose on this. I see Liam Byrne has suggested that it reflects the fact that the Conservatives “need help” with their response. I think that’s a potentially dangerous line to take on this one but we’ll see…..
Their recent “Cash Gordon” campaign online via Twitter was undoubtedly a disaster – be wary of trying to manipulate the web dwelling public into becoming a conduit for something they haven’t initiated or truly believe in – but on this one (for now) I doff my social(ist) media flat cap.
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- The Tory crowdsourcing budget spectacular. Found anything yet?(guardian.co.uk)
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- Tories launch £1m tech competition(v3.co.uk)
- Tories swallow Web 2.0, spit out £1m crowdsource prize(theregister.co.uk)
Crowdsourcing – Mise Eire
Posted by Shane Carmichael in Government, Social Media on March 25, 2010

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Fascinated and excited by the recent launch of Ireland’s very own island-wide Crowdsourcing experiment/competition:
http://www.yourcountryyourcall.com/index.html
And apart from few minor points of confusion on the site itself I think it’s been very well done thus far. Intrigued to see how the organisers move into the next phase of evaluation and ultimately implementation which is where such “Us Now” experiments will live or die.
Just reading some of the early ideas/proposals gives much food for thought and in many instances I felt genuinely inspired. Will be keeping a close eye on this one.
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What it meant…
Posted by Shane Carmichael in Government, Leadership on February 11, 2010

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Someone actually asked me for an opinion the other day. Its been a while since I actually had to think so it took me a little by surprise but nonetheless it was flattering.
What did I make of David Cameron‘s rather unexpected and I have to say, slightly uncharacteristic, attack on Gordon Brown the man/politician than Gordon Brown the leader of the Labour Party, calling him a “secretive, power-hoarding, controlling” character.
I think it simply meant two things.
First, the ideological dividing lines in this election are so fine to be almost entirely non-existent. When some of the bigger bones of contention include how many years we should take to cut the national deficit (and even then itsa debate separated by 2 years!) and the recognition of marriage within the tax system, we can say for certain that there’s been a whole lot of political cross dressing going on down in Whitehall and some-one’s going to get injured in the trample for centre ground.
Twenty years on from “there is no such thing as Society”, the party of Margaret Thatcher are positioning themselves as the party of social inclusion, ready to pull out the band aids and mend our ‘Broken Britain’ while Red Gordon skirts around the edges of financial reform, hankering still, one suspects, for the maintenance of a loosely regulated free market economy (and not just in the City) but across Government service provision. Stange times indeed.
In short, if Labour lose this election it won’t be on the basis of policy or ideology, it will be because voters will simply have grown tired of the personalities implementing these policies. Same game, new faces. Anyone watching Nick Robinson on his recent travelling ballot box series will recognise what I mean….not once have I heard anyone identify an issue of policy which distinguishes Conservative from Labour. But I do hear a lot of…well, “Labour have had their chance, it’s time for a change”. (As an aside – worryingly for Labour that’s a harder tide to turn than one based on a consiered and informed policy debate ironically).
I don’t think this homogenisation of politics is necessarily a bad thing however. The fate of an entire nation or nations(s) and their people shouldn’t be a hostage to a political system of two extremes for the sake of maintaining tradition. A considered, centralist approach to our problems is a good thing – whether that be in hues of Red or Blue. But it is making for a dull pre-election campaign and so Cameron went personal. He said very little really, but it spoke volumes for our politics today.
Secondly, it told me that in the week he launched such a personal attack on Gordon Brown he probably needed to more be careful about interfering in local Conservative Party business to re-establish the CCHQ status quo i.e. this week’s rather shabby Conservative Party Westminster North candidate row where “DC” intervened quite clearly to ensure that his favored candidate Joanne Cash got what she felt she needed to run (at some cost to others long standing in the party BC (if you’ll indulge me) it is alleged) as the Party’s elected candidate for that seat.
For if he wants to stand in front of some very bored (and I have to say – incongruously petitioned it seemed) students railing against Gordon Brown’s dark and stifling instinct for control, secrecy and omnipotence and have us believe that his leadership style – allegedly democratic, open, devolved – will in fact be that and as such, represent one of the few distinctions between his party and that of Her Majesty’s Government he will have to do better, for it smacked just a little too much of those characteristics he had just finished railing against – “secretive, power-hoarding, controlling”. Careful David, that was naughty naughty naughty.
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- My part in the downfall of Tory hopeful Joanne Cash (guardian.co.uk)
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Beautiful Evidence
Posted by Shane Carmichael in Government, Social Media, Technology on February 4, 2010
I had to google for a little to try and find some sort of UK equivalent to the US Government IT Project Spend/Progress Dashboards in my last post.
I’m probably done in at this hour but couldn’t find anything remotely related.
On a happier note though, in the course of my search, I did rediscover these – one of my favorite images of 2009 and one of my favorite web-resources. They will have to suffice for now. Enjoy what what the great Edward Tufte might well have described as “beautiful evidence”…
http://www.guardian.co.uk/news/datablog/2009/sep/16/public-spending-departments-money-cuts
http://www.wheredoesmymoneygo.org/
Opening the IT Project Kimono
Posted by Shane Carmichael in Government, Technology on February 4, 2010
Interesting linked stories showing the impact US Government CIO (Vivek Kundra) and his approach to transparency and accountability across the US Government IT sector appears to be having.
http://www.nextgov.com/nextgov/ng_20100203_6336.php
http://radar.oreilly.com/2009/06/radical-transparency-federal-it-dashboard.html
Is there anything like this across UK Gov? I’m sure many UK Departments would make a deeply voilet shade of interesting reading on any dashboard here.
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- Real change, persistent change in Federal IT (cnewmark.com)
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(un)Easy Councils
Posted by Shane Carmichael in Change, Government on February 4, 2010

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A few months ago there was much media interest in a proposal by Mike Freer, then leader of Barnet Council, to change the relationship between local councils and the citizens it serves with the focus being on finding and delivering efficiencies.
I read an interesting article with Mr Freer in today’s Guardian which promptd me to scrawl these thoughts…
In summary the three pronged approach proposed is thus:
- Offer a basic set of services with additional or prioritised services subject to supplementary payments (where allowed within law). This element of the strategy led to the media labelling the proposal as creating “easyCouncils” after EasyJet and its no frills approach to business - somewhat disproportionately given it was only one part of the “Future Shape” strategy
- The consolidation (in the name of efficiency) and streamlining of back office public sector functions in an area (aka shared services) and the creation of (our old favorite) a central shared citizen database to enable easier access to citizen needs across multiple service areas reducing duplication of contact and service
- Targeted intervention strategies for those families who are “high cost” cases including a dedicated liaison officer per family.
In principle I think all this is pretty unexciting stuff - none of it is enormously groundbreaking, particularly points 2 & 3. Although I find unpalatable in the extreme the idea of ‘levels of service’ determined by the ability to pay. That’s just not in my view an acceptable way to deliver public services.
The idea of consolidating back office functions in Government is one I have experience of. Having been around a significant number of Public Sector ”back office streamlining and consolidation” or “single database” or “revised channel/service strategy” projects it’s not so much “easyCouncils” as (un)easyCouncils.
None of these things are insurmountable to deliver but they are not insignificant areas of change (people, process and technology) particularly when trying to maintain business operations as usual. These things require significant and sometimes extended up front and ongoing investment – financial and operational. New systems and new ways of working – across councils and departments while changing front line working practices (a change not easy to facilitate overnight). And who will foot that bill and for how long before savings are realised? And let’s not mention the legal wrangles that are sure to come or how this will impact any attempt at cross Council Service Provision comparison?
Followers of Vanguard and John Seddon would go even further and say that there is no evidence that these “shared service” models work at all: http://www.lgcplus.com/5010322.article
I’m not saying it shouldn’t be done to reinvigorate local government and re-empowering local Councils to find new service models is fundamental to many things, not least reinvigorating our political system. But it definitely isn’t “easy”.
I am counting down the days until we start to hear the language of the last era of Public Sector austerity – the early 2000′s – and in particular that favorite phrase of the day: “Spend to Save”. It rolls off the tongue quite nicely doesn’t it. I can hear many Consultants across the land whispering it manta-like on their way to work…”Spend to Save”…”Spend to Save”…that’s right, repeat after me….
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- Council backs radical ‘easyJet’ services plan(guardian.co.uk)
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- easyBarnet(fightingmonsters.wordpress.com)
- Fresh headache for Cameron after “easy council” plans ruled illegal(leftfootforward.org)
Will the real Gordon Brown and David Cameron please stand up?
Posted by Shane Carmichael in Government, Leadership on February 3, 2010

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The last few weeks have left me still puzzled by both the leader of the Government and the leader of the opposition.
Yesterday I watched a large portion of the Prime Minister’s latest meeting with the Parliamentary liaison Committee. It was fascinating not just in the range of subject matters but also because it demonstrated the undeniable grasp Gordon Brown has on all aspects of Government. His performance was assured, informed and in parts both deferential and humorous. He seemed more at ease then I’ve seen him for some time. It was a reassuring performance. I wonder does he sense the tide turning with latest polls suggesting a rather meagre 7% gap between the parties?
He seems, if anything, to hve been emboldened by the abortive, potentially divisive and certainly irresponsible (speaking as a Labour voter) ‘leadership challenge’ of Hoon and Hewitt.
And yet still, so often, in Public he fails to project the same reassuring persona/political force as he did in front of fellow parliamentarians yesterday. And the Clare Short testimony has raised more questions about who Gordon Brown really is – the sulking, whispering, marginalised coffee drinker or a conscientious war objector whose Political loyalties took precedence over his personal instincts? The general sense coming out of the Chicott enquiry will be tat he left the Dept Defense vulnerable as a result of major cost cuttin in the months aftr the Iraq war. But is should be made clear that all those testifying – including John Reid – agreed that the actual needs of war in Iraq were met, the overall impact on the Armed Services was significant. This is a subtle but to his opponents unimportant difference and at today’s PMQ David Cameron was back on top as he dished out a good od fashioned battering of the PM on this basis.
Meanwhile across the house, apart from todays PMQs, it has not been a great few weeks for Mr Cameron or the Conservatives. Flip flopping first on recognising/rewarding marriage within the tax system (something I vehemently disagree with on a number of grounds – not just scientifically) and then on the extent of cuts in the first year of any Conservative Parliament…”not swingeing”?! And yest the Shadow Chancellor continues to sound slightly more bullish on the extent of savings that must be made immediately. I wonder how they felt in Davos when almost every other country in attendance was in the Brown/Darling camp of “its too early to stop spending and risk falling back into recession”. Of course – the rest of the world – including the US could be wrong and Cameron and Osborne could be right…. I wonder. The pressure continues to come for his party to reveal more specific details of their economic plan and the word “inconsistency” seems to be appearing more and more in headlines associated with the Conservatives. If the Labour Party is smart there is ground to be made up with that line if it is played well.
And then, with my Northern Irish hat on, his Political naivity in the role he played in the infamous “Hatfield House” Unionist Unity talks. Did he take a moment to think how these might appear to the Nationalist community in Northern Ireland? How on earth can he expect to play the role of independent peacekeeper and arbiter for NI politics in the ext Parliament is he was now to be elected?
The embarassment of the Lord Stern announcement and subsequent retraction might seem like small beans but it was embarassing and is just another suggestion of the naivity of a party who want the General Public to elect them to manage one of the most challenging periods of social and economic upheaval many of us have known.
Some of his sheen and confidence has clearly been knocked. The Prime Minister has been in the main resurgent at recent PMQs (today excepted) and it feels like, if not seismic, there has been a slight shift in the fortunes of these two leaders.
As Sir Alex Ferguson likes to say, this is now the business end of the football and Political seasons, what he likes to call “squeaky bum” time. An interesting battle of style, personality and political nous is playing out between these two men who would be king. I wonder who’s bum is squeaking most right now?
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Virtual Revolution or Virtual Evolution?
Posted by Shane Carmichael in Change, Government, Social Media, Technology on February 2, 2010

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Very much enjoyed last night’s first installment of the BBC’s “Virtual Revolution” series
www.bbc.co.uk/virtualrevolution
As well as providing some interesting (and often personal) insights on the history of the “web” and some of its current uses for individual and greater good, what was most interesting to me was the recognition that the Internet, far from redefining human nature, is ultimately a very pure reflection of it.
As one commentator remarked in the course of the programme:
“The Internet, like all technologies, is not a cure for human nature, it is simply an amplification of human nature”
I think that’s a beautiful phrase – “an amplification of human nature”. For on and in our uses of the Internet we do see the very best and very worst of ourselves as individuals and collectives. Some amplifications are more surprising than others of course – I mean who would have though that sleepy sophisticated Harrogate would be the leading lights in accessing “adult material” on the Internet!
This notion of “amplification” rather than “redefinition” of human nature echoes what the brilliant Clay Shirky suggested in his book “Here Comes Everybody” – that the Internet does not necessarily create new motivations, it simply allows existing or latent motivation to be realised more efficiently (and immediately). As do the words of Facebook founder Mark Zuckerberg when asked by an audience of Global leaders recently: “How do we create a community (Facebook) like yours?”. Zuckerberg’s answer: “You can’t”. And he is right. Communities are not a creation of the web or anything else. They are a simple reflection of latent/existing human motivations/needs.
We use these tools to enable us to do the things we aready desire or feel to be important. Hence the success of community tools like Facebook, LinkedIn or MeetUp – man has, for millenia, sought out connection and community, both out of personal need for connection with others and an evolutionary instinct that ’the collective’ offer us advantages as individuals and a society in the provision of services and allocation of resources.
I mention this only because of my interest in evolutionary psychology, the non technical aspects of change management and a growing interest – and some cases misunderstanding – of the web’s transformative power among business, particularly in relation to the creation of “communities of practice”.
There is a lesson here for both society and business in considering our relationship with the web and the social technologies it has spawned. These technologies and how they are used will reflect the culture of our society, communities and business operations. They won’t transform it’s core tenets, only how we share, collaborate and co-operate….and if we currently don’t share, collaborate and co-operate then a simple implementation of Twitter, Ning, Sharepoint or any other social media technology won’t change that. In a business context the lesson is this: social technologies will work best in an environment when people are aready motivated and able (skilled, have the opportunity etc) to harness them to meet their existing motivations (to share, to learn, to drive business results). Where communities of purpose, not practice, already exist and just need a more efficient means to practice as a collective.
This applies just as much – if not more so for Government aspirations for Gov 2.0. There is a danger that if we don’t find ways to engage and enable those in society with whom Government conducts most of its interactions (and whom are least likely to be connected to the Internet) then Gov 2.0 will fail as it will simply amplify the dislocation between of Government and the people who need it most (as I mentoned before, almost 80% of Government transactions are conducted with 20% of the UK population base and based on socio-economic esearch that 20% represent those sections of society least likely to be ‘web-enabled’).
So – hear ye. Without a better understanding of how our current business and social communities work and an investment in fostering a culture conducive to sharing and collaborating, the web and its manifold technologies will simply amplify the corporate or community status quo. Think more of the same only a little sexier, faster and more acute. And that would be a real shame.
A New Vanguard?
Posted by Shane Carmichael in Government, Leadership, Northern Ireland on January 31, 2010

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Very pleased to see Conall McDevitt take his place as SDLP MLA in Stormont just recently.
I don’t know Conall but I follow his blog avidly and have great reports on him from various friends in and around the SDLP and NI Public Relations.
Like Cllr Ian Parsley (whom I have mentioned here a number of times), Conall aspires to a more a secular, considered and constructive Politics for the people of NI. This should be our simple right. Instead we continue to squander the promises of devolved government on petty scrabbling for scraps from the sectarian table…forgetting that we surely hoped for and certainly deserve something more.
These are important times for NI and its Politicians. 2010 promises to be a challenging year for all in the UK and NI in particular. Perhaps when our elected officials get beyond settling their self-interested scores on Policing and Justice they might have enough time to consider some more minor issues for the coming year. Oh like:
- The post primary education shambles
- The certainty of Public Sector reform whether at the hands of a Conservative or Labour Government….how much longer can we expect to sustain a position when more than 60% of our economy based on the Public Sector? And if efficiencies are required – and let’s agree they will be – what will the effect be on NI’s already struggling economy when we have to cut loose public sector workers on a disproportionately small Private Sector?
- Improving our Health Care provision in the face of proposals for £100m+ “targeted” cost savings in the 2010 – 2011 year
- Taking action on the 2009 IREP report…what is the “Northern Irish advantage” to be and who – if anyone – is going to make it happen for the short, medium or longer term?
- Water Charges….we know no one wants to talk about it but this Ostrich has to come up for air soon surely?
- The growing crisis of a generation of young men and woman in some of NI most socially deprived areas leaving school with no qualifications, plan for training or hope for employment
Is it just me or do those Parades suddenly seem like a walk in the park? Yet 7 days and counting…..and there they still are while Rome burns.
So Conall – good luck to you. I’ll be following with interest. Its a big job but do not waver from your instincts – they are the right ones and they are shared by far more of us than many of your colleagues at Hillsborough appear to understand or care.

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